Follow Us:

Cookies

About this Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used.

What are cookies?

Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences so you don’t have to insert your details again and again.

There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site, this is explained under the section “What type of cookies do we use”.

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

We are 4 varieties of cookies which operate on our website:

1. The essentials
Some cookies are essential for you to be able to experience the full functionality of our site. For example, these cookies allow you to log-in to your CELLINK account and add products to your basket and checkout securely. Without these cookies, some parts of our site just won’t work as they should.

2. The customisers
These cookies (also called functional cookies) allow our site to remember your preferences, helping you to customise your experience on our site. That way we can remember you when you return to our site, direct you to the homepage and provide you with live chat support.

3. The performance improvers
These cookies tell us about how you use the site and they help us to make it better. For example these cookies count the number of visitors to our website and see how visitors move around when they are using it. This helps us to improve the way our site works, for example, by ensuring that users find what they are looking for easily.

4. The targeters
These cookies (also called advertising cookies) are used to deliver advertised content which is relevant to you and they can be used to track the effectiveness of our ad campaigns on third party websites. These cookies are placed on our site by our third party service providers and they may remember your web browsing activity and may be used to understand about your demographics, such as age and gender. Only anonymised information is captured and used and the purpose is to provide you with content which is relevant to you.

How do we use cookies?

We use cookies to enhance your browsing experience by:

  • Recognising when you log in and any preferred settings.
  • Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
  • Analysing how your use our site which helps us to troubleshoot any problems and to monitor our own performance.

What type of cookies do we use?

Here are some examples of the main cookies on our site, what they do and how you can alter your settings to stop cookies.
PHPSESSID, cblon, cbuid, cbuid_meta

These cookies are essentials and customisers. They allow you to navigate our site, log-in, add products to your basket, display the correct page for the device you are using, verify your details when you make an order.

To opt out of these cookies you will need to change the settings on your browser cookie preferences. If you choose to block these cookies our website may not work as it should and any preferences you have may be lost.

Third Party cookies

Google Analytics
Google analytics uses cookies to store unique user data in order to get detailed data over how users use and navigate on the website.

Hotjar
An analytic tool platform that analyzes how users navigate on the website. They use cookies in order to determine whether a user should be analyzed or not. They also use cookies in order for the live chat to work probably and not to get discontinued when the user click to another page on the website.

We also use social media buttons on our site which allow you to share content and interact with your social network on platforms like Facebook, Instagram and Twitter. These social media platforms may set their own cookies on your device. We do not control the settings of these cookies so we suggest you check the social media website for more information about their cookies and how to manage them.

How do you change cookie preferences or block cookies?

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.

For further information please refer to:https://www.aboutcookies.org/how-to-delete-cookies/
If you block cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.

Changes to the Cookie Policy

We may update this Policy from time to time. If we make significant changes we will let you know but please regularly check this Policy to ensure you are aware of the most updated version.

This Cookie Policy was last updated on 23 May 2018.